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AI managed services and adoption support

AI that stays used, reliable and governed after go-live.

Inflexion Analytics is a global data and AI consultancy. Our AI managed services train your people, monitor quality and cost, and run governance reviews after go-live, so adoption and performance are tracked and improved over time.

Services in this stage

AI managed services we provide

Five ways we keep AI adopted, supported and cost-effective.

Rollout & activation

SSO, seats, champions and go-live support to get Claude live.

Training

Structured courses on Claude, Claude Code and Cowork with clear outcomes.

Scaled user support

Ongoing tier 1–2 support for your Claude Code and Cowork users.

AI Centre of Excellence

Run the programme that drives usage and governance over time.

Cost & consumption optimisation

Model selection, caching and rightsizing to control spend.

Training by role

Training that turns launch into daily use

Leaders: what AI can and can't do, how to read results, and how to govern it

Everyday users: hands-on sessions in the tools they'll use, with champions in each team

Builders and admins: prompt and workflow design, evaluation, and safe changes to live systems

What we deliver

What our AI managed services include

Everything a live AI system needs to stay used, reliable and governed.

Training & change management

Role-based training and champions that turn launch into daily use.

Monitoring & optimisation

Monitoring that flags drift and informs performance and cost tuning.

AIOps / LLMOps

Observability and hallucination checks on the production workflows we manage.

Model & agent evaluation

Frameworks that test quality before and after every change.

Incidents & governance audits

Clear runbooks and regular reviews against your policies.

Monitoring

What monitoring covers

Four areas we track on every live system, with alerts and a monthly report.

Quality

Accuracy against evaluation sets and hallucination checks, with alerts on regressions.

Usage

Active users, adoption by team and drop-off points, in a monthly adoption report.

Cost

Model spend, caching and rightsizing opportunities, with cost recommendations.

Reliability

Latency, errors and failed runs, handled through agreed runbooks.

Managed services

Best for one or a few live AI systems. Monthly support covering monitoring, incidents, adoption and training per system, with governance reviews on request.

AI Centre of Excellence retainer

Best for a growing portfolio of AI systems. A retainer with portfolio-wide monitoring, programme-wide adoption and training, a shared evaluation framework and quarterly governance reviews.

Who you work with

Continuity from build to run

Data experts first

Monitoring tied to the data underneath, so issues are found at the source.

Continuity

Knowledge survives people changes, on your side or ours.

Business-first

We report on adoption and outcomes, not just uptime.

Seamless integration

Support fits your existing IT processes and tools.

Example engagements

AI that kept delivering after launch

Mid-market enterprise

Ran training and adoption tracking for a newly deployed AI copilot through its first quarter.

AI product company

Set up an evaluation framework and hallucination monitoring for a customer-facing RAG feature.

Cloud / ISV partner

An ongoing AI Centre of Excellence retainer provides quarterly governance reviews across a portfolio of implementations.

FAQ

Common questions

Do your AI managed services only cover systems you built?

No. We take over monitoring and adoption for AI systems built in-house or by other vendors, after a short assessment.

What does monitoring cover?

Output quality, hallucination checks, latency, usage and cost, with alerts and a monthly report.

How do you drive adoption?

Role-based training, internal champions and usage tracking, so we see where people get stuck and fix it.

What is an AI Centre of Excellence?

A standing team and cadence that governs and improves your AI systems as a portfolio, not one at a time.

Starting something new? Go back to Stage 01 and plan the next use case.

Explore strategy & architecture → Previous stage: AI development & integration →